Last Updated: 22 January 2026

This privacy policy explains how Lyndon Systems collects, uses, stores and protects your personal data when you visit our website, contact us, or interact with us online in connection with our services. 

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

 

Who We Are

Company Name - Lyndon Systems
Registered Address - Unit 11, Shaw Lane Industrial Estate, Doncaster, South Yorkshire, DN2 4SQ
Email Address - info@lyndonsystems.uk
Telephone Number - 01302 898443

Lyndon Systems is the data controller responsible for your personal data. Lyndon Systems does not have a statutory Data Protection Officer. All data protection enquiries are handled by company management. 

 

Personal Data We Collect

We may collect and process the following categories of personal data:

•  Identity and Contact Data - Name, Email Address, Telephone Number
• Enquiry and Project Data - Information you provide when requesting a quote, consultation, or discussing a van conversion
• Vehicle-Related Data - Details about your vehicle provided for quotation or planning purposes
• Marketing Preferences - Whether you have opted in or out of marketing communications
• Technical Data - IP address, browser type, device information, operating systems, pages visited, and usage data. 
• Correspondence - Records of emails, messages or other communications with us

 

How We Collect Personal Data

We collect personal data when you:

• Submit an enquiry or contact form on our website
• Contact us by email, telephone or social media
• Request a quotation or consultation
• Subscribe to marketing communications
• Browse our website (via cookies and analytics tools)

 

How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries and provide quotations
• To communicate with you about potential or ongoing projects
• To manage customer relationships and business operations
• To send marketing communications where you have given consent
• To improve our website, services, and user experience
• To comply with legal, accounting or regulatory obligations

We will not use for your personal data for purposes that are incompatible with those listed above. 

 

Marketing Communications

We will only send marketing communications (such as updates, offers or news) where you have explicitly opted in to receive them. 

You can withdraw your consent at any time by:

• Clicking the unsubscribe link in any marketing email, or 
• Contacting us using the details above

We do not engage in unsolicited marketing and do not sell your personal data to third parties for marketing purposes. 

 

Social Media Data Handling

We maintain a presence on social media platforms such as LinkedIn, Instagram and similar services.

If you contact us or interact with us via social media:

• We may process the personal data you choose to share with us
• This data will be used only to respond to enquiries or manage our business relationship

Social media platforms operate as separate data controllers. Their own privacy policies apply to any data collected directly by them, and we encourage you to review those policies. 

 

Cookie Policy

Cookies are small text files that a web server generates and sends to a web browser. They are used to store information about a user's session, such as login credentials and preferences, allowing websites to remember users and enhance their browsing experience. Cookies help track user behaviour on websites, enabling personalised content and advertisements. 

There are multiple types of cookies which serve a unique functionality of use: session cookies, persistent cookies, first-party cookies or third-party cookies:

• Session cookies are also known as temporary cookies which are present as long as the user browser is open. Session cookies are deleted once the browser is closed and the user's session is inactive. Session cookies are most often used to maintain the user's session on the browser. 
• Persistent cookies are also known as permanent/long-term cookies. Persistent cookies can last longer than session cookies. Persistent cookies are stored on the user's device for a specific period and most often used for long-term tracking and remembering your preferences. 
• First-party cookies are set by the website that you're visiting and generally used to provide a good user experience, collect the analytics data, remember language settings, etc. 
• Third-party cookies are set by the domains that you are not visiting. Third-party cookies are mostly used for cross-site tracking and advertising purposes these cookies collect data about your browsing habits and serve ads according to it. These third-party domains can set cookies on your browser to track your online activity and build profiles for targeted advertising or analytics. 

Non-essential cookies, including analytics cookies, are only used where you have given your consent via our cookie banner. You can change or withdraw your consent at any time through our cookie settings. 

You can delete cookies or reject cookies by selecting cookie settings under the privacy settings in your browser options, then add the web domain to the list of websites you do not want to accept cookies from. This can prevent certain features of the website from working correctly and is likely to make your web browsing experience less rich. 

 

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website. 

Google Analytics collects information such as:

• Pages visited
• Time spent on the website
• Browser and device type
• Approximate geographic location

This information is anonymised and used solely to improve website performance and user experience. 

Google may process this data on servers outside the UK. Where this occurs, this is protected by appropriate safeguards such as the UK International Data Transfer Agreement (DTA) or UK adequacy regulations. Copies of relevant safeguards can be requested by contacting us. 

You can opt out of Google Analytics tracking by:

• Adjusting your cookie preferences, or
• Using the Google Analytics Opt-Out Browser Add-On

 

Sharing Your Personal Data

We do not sell or rent your personal data. 

We may share personal data with trusted third parties where necessary, including:

• Website hosting and IT providers
• Email and communication services
• Professional advisers
• Suppliers or subcontractors where relevant to your project

All third parties are required to process personal data securely and lawfully. 

 

Data Retention and Security

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements. Enquiry data is typically retained for up to 12 months. Customer records may be retained for up to 6 years to meet legal and accounting obligations. 

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. 

 

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us using the details above. 

 

Legal

We do not use automated decision-making or profiling that produces legal or significant effects. 

Our services are not intended for children under 16, and we do not knowingly collect data relating to children.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO and affected individuals in accordance with UK GDPR requirements. 

 

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: www.ico.org.uk

Telephone: 0303 123 113

We encourage you to contact us first so we can address your concerns. 

 

Changes To This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.